Introduction

This Privacy Policy describes how Design Rade ("we," "our," or "us") collects, uses, and shares your personal information when you use our website at https://seoflow.designrade.com/ and related services.

Controller/Data Controller Information

Company: Design Rade
Legal Entity: Sole Proprietorship
Jurisdiction: India
Address: Punjab, India
Contact Email: yash@designrade.com

What Data We Collect

We may collect the following categories of personal information:

Personal identifiers such as names, usernames, and account IDs
Authentication information (stored in hashed/encrypted form)
Contact information including email addresses, phone numbers, and mailing addresses
Payment information processed through third-party payment processors
Device information, IP addresses, browser types, and technical data

How We Collect Data

We collect personal information through the following methods:

How We Use Your Data

We use your personal information for the following purposes:

To manage your account and user profile
To analyze usage patterns and improve our services
To send marketing emails and newsletters (with consent)

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal bases:

Consent: Where you have given explicit consent for specific processing activities
Contract: When necessary to perform a contract with you or take steps at your request
Legal Obligation: When required to comply with legal obligations
Legitimate Interest: For legitimate business interests, provided these do not override your fundamental rights
Vital Interests: To protect vital interests where applicable

Third-Party Services

We may share your information with the following third-party service providers:

Analytics

Google Analytics: website analytics and user behavior tracking

E-Commerce Platforms

Gumroad: digital product sales platform

Email & Communication

Brevo (Sendinblue): email marketing and CRM services

Hosting & Infrastructure

Cloudflare: content delivery and security services

E-Commerce Operations

We operate e-commerce functionality through the following platforms:

Gumroad: digital product sales platform

For e-commerce operations, we may process additional information including:

Order information and purchase history
Payment details (processed securely through third-party processors)
Shipping and billing addresses
Customer service communications
Fraud prevention and security measures

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

IN DPDP

India residents may access, correct, and erase personal data and can nominate a person to exercise rights in case of incapacity.

EU GDPR

EU residents have rights of access, rectification, erasure, restriction, portability, and objection. You may also lodge a complaint with an EU supervisory authority.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from children without appropriate consent, we will take steps to delete such information.

Do Not Track Signals

Our website does not respond to Do Not Track (DNT) signals. However, you can manage your privacy preferences through your browser settings and the options provided in this policy.

Marketing Communications

If you have consented to receive marketing communications, you can opt out at any time by:

Clicking the unsubscribe link in our emails
Contacting us using the information provided below
Updating your preferences in your account settings (if applicable)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top of this policy indicates when it was last revised. We will notify you of material changes through our website, email, or other appropriate means as required by applicable law.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact our Data Protection Officer, please reach out to us:

Email: yash@designrade.com
Address: Punjab, India

Children's Privacy - IN-DPDP

Our services are not directed to children. Where consent is required for minors under local law, we obtain consent from a parent or guardian.

Children's Privacy - EU-GDPR

Our services are not directed to children. Where consent is required for minors under local law, we obtain consent from a parent or guardian.